Information Technology and Business Development Asset on the Loose !

Summary of Qualifications:

EDUCATION

North London University, London, United Kingdom

BSc in Computer Science, 1996

Discipline: Information Technology, Developing a Digital Business, Information Systems, Project Management.

North London University, London, United Kingdom

HND in Business Administration with Information Technology, 1994

Discipline: General Business Administration, Corporate Financial Management, Cross Cultural Management, Professional and Academic Development.

Professional Experience and Skills

BUSINESS ADMINISTRATION

• Innovative professional with 16+ years of progressive experience within the information technology, leisure and hotel & catering industries and the skills to drive business growth, capitalize on new revenue potential, and manage all aspects of daily business operations.

o Expertise in new and used electronics sales and service, hotel and catering and leisure center management, pricing strategies, client relations and needs assessment, marketing, financial management, purchasing, administration, and staff training, supervision, motivation and mentoring.

o Proactive leader with refined business acumen and exemplary people skills. Facilitate a team approach to achieve organizational objectives, increase productivity and enhance employee morale.

• Quick study, with an ability to easily grasp and put into application new ideas, concepts, methods and technologies. Dedicated, innovative and self-motivated team player/builder.

• Exceptional leadership, organizational, oral/written communication, interpersonal, analytical, and problem resolution skills. Thrive in both independent and collaborative work environments.

• Proficient in the use of various computer programs and applications.

SALES

Purchased electronics inventory from auctions and wholesalers, conducted appraisals, directed the reconditioning of trade-in computers for resale, and assisted with new computer sales. Created innovative promotional marketing strategies, designed and placed advertising. Hired, trained, supervised and mentored tens of people over a period of 11 years; motivated staff to meet/exceed established sales goals and objectives by developing effective sales incentives. Gave final approval on all sales, trade-ins, financing and credit arrangements. Monitored and reported sales volume, financial and business transactions.

INFORMATION TECHNOLOGY

Possessing developed skills that have been gained through establishing and developing full IT projects, networks and infrastructures from initial conception to completion. Experience covers customer liaison, design, testing to successful implementation within budget, scope, timescales and process limitations. Extensive LAN, WAN, Hardware, Software experience. Working cross-functionally within a customer focused, multi-site environment, maintaining the delivery of IT services and technology projects. Up-to-date on IT developments.

My Achievements are comprised of working with industry standard operating systems software and hardware including all major hardware brands HP, IBM, DELL as well as Software Vendors: MS Windows (All Versions) Servers and Workstations and Linux Servers.

During my day to day Operations as an I.T. Manager and Support I had to determine the exact nature of problems (1st to 3rd line support). Providing for end-users and support to over 15000 users using 400 Workstations and 42 Servers based in 14 locations. Providing expedient error corrections and solutions whilst working on projects in a variety of support and development roles.

• Accomplished in setting and meeting deadlines, planning and developing methods for

computerizing a range of business tasks.

• Providing support of IT hardware, software and networks.

• Trouble shooting, administration and support of Windows Server and Workstation using different hardware at all levels.

• First, second and third line support.

• Optimum trouble shooting and problem solving abilities developed.

• Building, Deploying and Managing all Backend, Front End, Administrative and Workstation systems, ensuring all around non Stop System Functionality and Availability.

info : archdem@gmail.com